Secure customer access

Your bookings, beautifully organised.

View upcoming and past bookings, check payment status, reschedule eligible appointments, request refund where allowed, and book the same service again without digging through old emails.

Email + OTP login

Upcoming & past bookings

Reschedule where eligible

Refund where allowed

Book again in one tap

Enter your email

We’ll send a secure one-time code to the email you used when booking.

Customer email

Use the same email address you used for your booking. Private custom payment links stay managed by email from the business.

Enter your 6-digit code

We sent a secure code to your email. Enter it below to view your bookings.

Verification code

The code expires in 10 minutes.

Loading your bookings...

Please wait while we securely prepare your customer dashboard.

My bookings

Track what’s coming up, review past bookings, and use quick portal actions without losing the clean, mobile-first experience.

AI portal helper

Need help with a booking?

Ask about reschedule, refund, Pay Later, remaining balance, or booking again. AI does not override portal rules.

              Answers appear here after you verify your email and load your bookings.
            

No upcoming bookings

When you make a new booking through SoloPayLink, it will appear here.

No past bookings yet

Your older or completed bookings will appear here once available.